The only customer ops AI agent built for financial services
Our AI agent resolves complex customer service queries end-to-end. Delivering quality, efficiency and compliance at every step.
AI engineered to transform customer service
No tradeoffs between customer experience, compliance and operational efficiency — you get all three.
Gradient Lab’s AI agent significantly enhanced Zego’s CSAT scores, achieving 77% compared to 61% for human agents. According to customer reviews, the AI agent is already considered the 'best human'.
Secure & responsible AI by design
Enterprise ready
SSO, comprehensive audit logs, and role-based permissions that scale flexibly.
Resilience at the core
Robust failover system across multiple cloud and LLM providers for uninterrupted service.
Multi-model AI
Always powered by the latest from OpenAl, Anthropic, and Google with rapid adoption of new releases for cutting-edge performance.
GDPR Ready
Fully GDPR compliant for transparent data handling and protection.
Auto quality assurance
Continuous automated quality checks ensuring consistent, reliable performance.