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We've raised $26M to build specialist AI agents for finance

Gradient Labs has increased its Series A to $26 million, led by Octopus Ventures and CommerzVentures, to put customer operations on auto-pilot for financial services in the US and Europe.

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How and why to use headless AI agents

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How and why to use headless AI agents

Product

How to evaluate AI agent demos

Industry

How to evaluate AI agent demos

Industry

Gradient Labs partners with OpenAI

Partnership

Gradient Labs partners with OpenAI

Partnership

Introducing our Lending Agent

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Introducing our Lending Agent

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Gradient Labs partners with Anthropic

Partnership

Gradient Labs partners with Anthropic

Partnership

Agent and customer guardrails in finance

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Agent and customer guardrails in finance

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Three pillars of AI programme growth

Industry

Three pillars of AI programme growth

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How AI agents drive higher CSAT in finance

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How AI agents drive higher CSAT in finance

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Introducing outbound conversations

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Introducing outbound conversations

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Why your knowledge base isn't enough

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Why your knowledge base isn't enough

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Agentic systems with human expertise

Product

Agentic systems with human expertise

Product

Six lessons from building Gradient Labs

Company

Six lessons from building Gradient Labs

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The only voice agent built for finance

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The only voice agent built for finance

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Support automation meets human judgement

Product

Support automation meets human judgement

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What a fraud model taught us about AI

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What a fraud model taught us about AI

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Lessons from deploying AI agents in banking

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Lessons from deploying AI agents in banking

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We’ve landed across the pond

Company

We’ve landed across the pond

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Why vertical AI beats general-purpose AI

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Why vertical AI beats general-purpose AI

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$13M Series A to scale customer operations

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$13M Series A to scale customer operations

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The $10k AI Customer Service challenge

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The $10k AI Customer Service challenge

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Press 1 for support, 2 for frustration

Industry

Press 1 for support, 2 for frustration

Industry

Buyer's guide to Gen AI for customer ops

Industry

Buyer's guide to Gen AI for customer ops

Industry

AI support agents: build vs. buy?

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AI support agents: build vs. buy?

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Getting to a “thank you” with an AI agent

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Getting to a “thank you” with an AI agent

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Support automation as simple as a document

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Support automation as simple as a document

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Explore our thinking on Substack

Explore our thinking on Substack

We share more about our AI, product and engineering thinking

We share more about our AI, product and engineering thinking

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Ready to automate more?

Put your customer operations on auto-pilot

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