The only customer ops AI agent built for financial services
Our AI agent resolves complex customer service queries end-to-end. Delivering quality, efficiency and compliance at every step.
AI engineered to transform customer service
No tradeoffs between customer experience, compliance and operational efficiency — you get all three.
Gradient Lab’s AI agent significantly enhanced Zego’s CSAT scores, achieving 77% compared to 61% for human agents. According to customer reviews, the AI agent is already considered the 'best human'.
Secure & responsible AI by design
Enterprise ready
SSO, comprehensive audit logs, and role-based permissions that scale flexibly.
Resilience at the core
Robust failover system across multiple cloud and LLM providers for uninterrupted service.
GDPR Ready
Fully GDPR compliant for transparent data handling and protection.
Auto quality assurance
Continuous automated quality checks ensuring consistent, reliable performance.
