Outbound conversations

Outbound conversations

Outbound conversations

Outbound felt endless.
Until now.

Drowning in financial crime prevention, document verification, and collections? Our AI agent reaches out proactively to get the job done.

Drowning in financial crime prevention, document verification, and collections? Our AI agent reaches out proactively to get the job done.

Drowning in financial crime prevention, document verification, and collections? Our AI agent reaches out proactively to get the job done.

Contact your customers before they need to contact you

Proactively texts, emails, and calls

Reaches out to your customers on all channels and can even leave voicemails and honour callback requests.

Tackles urgent problems

Handles anything your human agents would, from stopping scams and verifying suspicious transactions, to chasing collections.

Selecting outbound procedures
Selecting outbound procedures
Selecting outbound procedures

How it works

Set up your procedure

Define the goal: collect a document, verify a transaction, prevent fraud. Choose your channel: text, voice, or both.

Procedures list product image

Set up your procedure

Define the goal: collect a document, verify a transaction, prevent fraud. Choose your channel: text, voice, or both.

Procedures list product image

Set up your procedure

Define the goal: collect a document, verify a transaction, prevent fraud. Choose your channel: text, voice, or both.

Procedures list product image

What makes us different

What makes us different

What makes us different

Finally reach everyone, safely and on-time

Understands finance, and all its rules

Outbound conversations run the same financial-services-specific guardrails as inbound for safe and compliant conversations, every time.

Knows its goal and how to reach it

Not just an info gatherer, the AI agent always has a clear goal and knows exactly what information it needs to achieve it.

Handles sensitive outreach with care

Fraud prevention, collections, and disputes all require the quality and care of your best human teams. Our outbound agent brings both.

Keeps your customers on track

If the customer goes off-piste, the outbound agent gently nudges them back to accomplish the task.

Built for outcomes

From first contact to case closed.

Built for outcomes

From first contact to case closed.

Built for outcomes

From first contact to case closed.