Use cases
Business verification (KYB)
Automate KYB verification. Check documents against your policy, screen for sanctions, chase what's missing, and route to onboarding.
Tags
AI Agent
Back office
Outbound
Channel
Chat
Category
Document processing
Account handling
Industry
Retail banking
Lending
Insurance
Remittances
Investment & trading
Crypto
What it does
Verifying a business is one of the most document-heavy steps in onboarding a commercial customer. Certificates of incorporation, proof of address, ownership structures, and director details all arrive in different formats, and someone has to read each one, check it against policy, and chase whatever is missing before the business can be approved.
The Gradient Labs AI agent runs the whole check. It reads every document a business submits, verifies company registration, director identity, address, and ownership against your internal policy, screens against sanctions lists, and emails the customer for anything missing or out of date. Verified businesses are routed straight to onboarding, and only the genuine edge cases reach a human.
How it works
When a business submits its documents, the agent identifies each one and extracts the details your policy requires. This may include everything from the registered company number, the directors named, the registered address, the ownership structure, and more.
If something is missing or out of date, the agent emails the customer to request it, for example a proof of address dated within the last three months, and resumes the moment they reply. If everything checks out, the agent confirms the business is verified and routes it to onboarding. If a check is borderline or needs review, it hands the case to a human with a structured summary of what it found. Every check and decision is logged for audit.
See it in action
Explore other use cases